The Board of Directors is committed to providing a first class service that meets the expectations of our customers and maintains our position as a market leader. In order to achieve this, KRESTFIELD ENGINEERING CONCEPTS LIMITED is maintaining its Quality Management System in line with the requirements of BS EN ISO 9001:2000.
The following actions have been formulated to direct our activities and will be communicated to personnel at all levels through our Quality Management System.
The effectiveness of the management system will be monitored, reviewed and continually improved to ensure compliance to the standard and the needs of the business.
Objectives will be set and periodically reviewed to effect continual improvement.
KRESTFIELD ENGINEERING CONCEPTS LIMITED will ensure that customer and contract requirements including statutory and legal requirements are understood and adhered to at every stage of service delivery.
The competency of personnel will be maintained through training and development so that they may fulfill their role in operating this policy.
The performance of suppliers, sub contractors and business partners will be evaluated to ensure services levels are maintained.
Sufficient resources and equipment will be made available for the above aims to be realized.
Personnel at all levels are encouraged to promote quality in all aspects of their work and contribute to the development of the Quality Management System.
This policy will be reviewed annually in line with the Company business strategy.